Independent investigation, training, and consultancy for higher education across the UK.

Serious and complex cases | Prevention, safeguarding, and response

New

Our two-day investigation training is now open to individuals, online on 15 and 16 December 2026. Find out about the open online course

Specialist higher education consultancy, training, and practice

Investigations & casework

Independent investigation and handling of complex cases, including harassment, sexual misconduct, group complaints, and other sensitive casework.

Training

HE-specific, trauma-informed training for investigators, disciplinary panel members and chairs, and staff assessing safeguarding risk. You can register your interest in new courses.

Advisory

Independent review of your policies and processes, plus senior strategic consultancy on the complex, high-risk cases your team keeps in-house.

Jenny Gradwell, founder of Campus Resolve

Built on decades of higher education expertise.

Campus Resolve is led by Jenny Gradwell (AMAHEP), who leads investigations into the most serious harassment and sexual misconduct cases in higher education. Where a piece of work calls for it, Jenny works with an associate whose expertise is in safeguarding, risk assessment, and joined-up approaches to prevention and response. Every piece of work draws on that depth and sector knowledge.

Kind words

I have worked with Jenny for a number of years and can attest to the consistently high quality of her work in student misconduct investigations. She is first-class.

Senior professional, English university

As an entirely new casework team, we felt greatly supported by Jenny, who acted as our investigating officer for a highly sensitive and complex investigation. Her report and presentation greatly helped our panel to discharge their duties with confidence.

Student conduct and discipline casework team, Welsh university

Jenny delivered the session in a really engaging and approachable way. The content was clear, relevant, and easy to follow, with practical examples that made the investigation process much easier to understand.

Conduct and discipline professional, Russell Group university

Our work is confidential by nature, so the kind words we share here are quoted without names.

Not sure which service you need?

The questions below should point you in the right direction. If you prefer you can email us at info@campusresolve.co.uk or via our contact form.

Independent investigations

We carry out an end-to-end independent investigation of harassment, hate, or sexual misconduct, in line with your policies and regulatory framework.

Group complaints & other complex casework

Independent handling of the harder cases: group or multi-party complaints, staff grievances, and high-profile or sensitive matters.

Complex case consultancy

Register your interest

Senior strategic input on a complex, high-risk case you would rather keep in-house, from strategy and risk to decision-making support.

Retainer service

A bank of advisory hours to draw on across the academic year, with priority response and discounted rates.

Investigation training

A two-day, trauma-informed course that takes investigators from case handover through to disciplinary panel and appeal.

Booking for yourself or a few colleagues? You can book a place on our open online course.

Panel member & chair training

For staff who sit on and chair disciplinary panels: fair hearings, sound decisions, and outcomes that withstand scrutiny.

Safeguarding & risk assessment training

Register your interest

Helping your teams identify, assess, and manage risk in serious misconduct cases, grounded in senior safeguarding practice.

Policy & practice review

An independent review of your investigation and disciplinary policies and processes, grounded in the framework that applies to you.

Let us help you work it out

Every situation is different. Tell us what you are dealing with and we will help you find the right starting point, with no obligation.

Dealing with something urgent or sensitive? You can always contact us directly.

A straightforward process from first contact to case completion.

New to working with Campus Resolve? See the Working with us page for a step-by-step guide, or get in touch directly.

  • Capability note ready for procurement
  • DPA & processing schedule with our Terms
  • Dedicated, secure Microsoft 365 case environment